| Languages |
| English |
| Dutch |
| Spanish |
| Russian |
| German |
| Arabic |
| French |
| Norwegian |
| Korean |
| Czech |
| Swedish |
| Italian |
| Turkish |
| Hindi |
Working Safely
One of the best ways to ensure safety is to act in a sensible way when around hazards. Companies have to provide a safe place to work – this is why a Health, Safety and Environment Management System (HSE-MS) is needed. However, not all hazards can be removed or controlled by systems, and people working close to hazards must be careful of their own safety and their workmates.
In order for someone to work safely six main steps are necessary (see the diagram below).
- Sense the hazard - can you even see/hear it?
- Know the hazard - do you understand how dangerous it is?
- Plan your response - what are you going to do about it?
- Act in the best way - will you actually do the right thing?
- Maintain this way of thinking.
- Look, Tell, Listen – give and receive feedback.

The Working Safely booklet provides a structure for understanding causes of unsafe behaviour and addressing them:
· It explains how and why people fail to act properly around hazards.
· It contains tools that can be run in formal workshops or informally as day-to-day activities.
· It helps change the attitudes of people who take part in the exercises.
· Gives guidelines for managers on how to set clear expectations and improve safety reporting systems.
If you would like to order the full booklet click here or if you are a Shell employee please click here.
Related files
Booklet (PDF 1.3MB) Contains sample pages for preview purposes only
Sample Presentation (PowerPoint 3.46MB)
(Additional resources are available to registered Hearts and Minds users)