Hearts and Minds - Toolkit - Driving for Excellence

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Understanding your Culture

The implementation of an HSE management system can be assessed in many ways but while hard work and a systematic approach will result in full implementation of the HSE-MS, on their own they are not enough. They form the necessary basis, but have to be complemented with a good company culture that lets them flourish. In such a culture people:

Are always alert to expect the unexpected.
Fully understand what they should do.
Are open for suggestions.
Believe their actions make a difference to themselves and to others.
Managers do not manage, but show genuine leadership.

This booklet helps you to develop an understanding of the culture in your organisation. Using it in meetings and workshops will give you a clear view of both the present and desired cultures, and what personal behaviours individuals can adopt to reduce the gap.

Culture can be divided into five levels of development, from the ‘Pathological’ to the ‘Generative’, as shown in the picture on the right. The characteristics of organisations are described at each level and typical descriptions are given for 18 'dimensions' that can be used to identify the current level of your organisation (the colours correspond with those used in the HSE-MS picture).

If you would like to order the full brochure click here or if you are a Shell employee please click here.